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Gorgeous property. Breakfast was outstanding. Manager offered an upgraded room which was beautiful. Already planning to return.
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Nice hotel but not good view to the beach most what i see is swimming pool. It’s far from the restaurants and coffee places around 20 min walk
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The hotel is only 2 years old! It is the best Novotel I have ever stayed among the brand in APAC and Europe.
酒店回复:Dear guest,Thank you for the time that you took for this feedback after your stay in Rouen.We are really glad to hear that you appreciated the architecture and the beauty of our hotel. As you said, it's been 2 years since it's been renovated and the work it's quite incredible.We hope that the central position of our hotel gave you the opportunity to visit and enjoy completely the historical centre of the city, as well as the monuments and the commerces.With he hope to welcoming you again.Kind regards,Andrea - receptionist
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Amazing view from room, lovely atmosphere and welcoming staff. Breakfast was really good (we had breakfast for 2 from the list). Spa was really nice except for the ban for throwing water to rocks in finnish sauna.
Would recommend.
酒店回复:Dear Henri,We are truly pleased to hear that you enjoyed the beautiful view from your room, the welcoming atmosphere, and the attentive service provided by our team.It is also wonderful to know that you appreciated the breakfast selection and had a relaxing experience in our spa facilities.
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Lovely staff, very helpful, and great access as we traveled with a disabled traveller. The only disappointment was that the pool didn't open until 10am, when we had to leave.
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Everything was good yes and yes I appreciate that room was great
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Muy buena experiencia en general,volvería a repetir sin ninguna duda.
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We couldn’t fault our stay with mark and Gary and chez Noosa. They truly went above and beyond. The room was gorgeous, amazing bed and incredibly clean
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Amazing experience. The stay was made memorable by the staff, especially Sahil Khan, Deepak and Vikas they poured their heart into making the stay special for us.
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The staff was super sweet. The resort is a little on the quiet side. Needs more entertainment and exciting things to do. They tend to run out of food options very quickly. At times the Diamond Club staff wasn't so accommodating. I feel like it made sense to just get a regular room as there were no major differences in the Diamond Club package outsode of alcohol options and the swim out. The food was tasty and overall we had a great time. Joshim & Jemisha made our experience memorable.
酒店回复:Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Royalton Grenada, An Autograph Collection All-Inclusive Resort.We are pleased to hear that you had an overall enjoyable experience and that our team members, particularly Joshim and Jemisha, helped make your stay memorable. We will be sure to recognize them for the positive impact they had on your vacation.We also appreciate your honest comments regarding the entertainment options, food availability, and your Diamond Club experience. We understand the importance of offering engaging activities, consistent dining selections, and enhanced personalized service for Diamond Club guests. We regret that certain aspects did not fully meet your expectations, and your feedback will be shared with our management teams as we continue working to improve the overall guest experience.At the same time, we are happy to know you enjoyed the food quality and experienced the warmth and friendliness of our staff throughout your stay.Thank you once again for your valuable feedback. We truly appreciate your support and hope to have the opportunity to welcome you back to Grenada for an even more enjoyable stay in the future.Warm regards, General Manager, Royalton Grenada, An Autograph Collection All-Inclusive Resort
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