I'd never been to Bulgaria so it was a total new experience for me. The hotel was clean, warm and comfortable, I was all-inclusive and the food was plentiful with beer, wine, coffee, tea and soft drinks available at the bar and in the restaurant. The staff were hardworking, Ievelyn at reception was particularly helpful. My only bugbear was the stairs at the front of the hotel, very pretty but for me, being disabled, I couldn't negotiate them. They were steep and lacked any proper banisters or rails to help with getting up and down. I was dropped at the hotel in the dark and it took me an age to get up the stairs to the hotel proper. Nobody from the hotel came out to help me, not the best start to my holiday.

We only stayed one night in early May 2026, but another night would have been better. We were in the Farrier Room with a king bed. Richard and Ros are excellent hosts. Richard showed us around on arrival and invited us to wander and see the cows and the rest of the property. We enjoyed seeing the black cow with her calf and the highland cow (Milly Moo, I think). In the evening we had pre-dinner drinks and cheese platter in the cosy homestead with another couple of guests, and Ros explained the history and read some interesting excerpts from old journals of the original settlers. We all went in to dinner and enjoyed the home-cooked meal and dessert. Had a lot of laughs that night and really enjoyed the easy-going camaraderie of Richard and Ros.

这次入住体验特别满意，酒店位置很好，出行游玩、逛街都十分便利。整体环境安静雅致，氛围感十足。客房打扫得乾乾净净，布局宽敞明亮，装修简约大气，各类设施齐全好用。床铺柔软舒服，隔音效果不错，晚上休息特别安稳。工作人员Anna态度温和友善，服务周到细致，办事效率高，有问题都能耐心解答。餐饮也很不错，整体性价比超出预期，住得舒心又省心，真心推荐大家入住，日后出行还会优先选择这家酒店

酒店回复：尊敬的宾客：您好，感谢您选择入住北京德胜门华宇假日酒店并抽出宝贵时间分享您的入住体验。很高兴您对我们便捷的地理位置、客房衞生、齐全的设施、良好的隔音效果以及热情贴心的服务都感到满意，特别是您对于我们前台员工的表扬，我们会把您的表扬传递给团队的每一位成员。我们始终致力于为每一位客人提供安心、舒适的入住体验，期待您的再次光临，祝您生活愉快！北京德胜门华宇假日酒店

Très bonne h?tel ????

Very new and clean I took the studio It is very spacious with most the items for a studio apartment needed. Respond was a bit slow though via the number given by the app. But someone messaged me later and it went smoothly

Chambre magnifique et très propre. Très belles décorations.

There was no breakfast menu we just got a bag with and apple, yogurt, muffin and drink box. The staff were pleasant. The room was nice and clean. Parking was ample. The whole complex wis in repair, no noticable sign, no pool no amenities at all. If we knew what it was like we would not have booked here.

酒店回复：Thank you for your feedback. We’re glad you found the staff pleasant and the room clean. We apologize for the inconvenience caused by the renovations and limited amenities during your stay.

Lovely room and the staff were so friendly and couldn’t have done more. Only a short walk to the city centre and Gelato shops.

Great location. Staff very welcoming and friendly. We decided to upgraded to a upper studio with a view. Amazing. Certainly would recommend and will book again.

Nice heated outdoor pool and spa. Wonderful facility.

酒店回复：Dear Matej, Thank you for sharing your experience with us. We are glad to know you experienced a wonderful stay with us. We look forward to welcoming you back at Nordelaia. Sincerely,Nordelaia’s Staff