The elevator was broken. They had a pet adoption day, and the dog hair was never cleaned up.

Ottima esperienza! ??Personale accogliente e cordiale che è venuto incontro alle nostre esigenze di nucleo familiare ?? Camera confortevole e luminosa. Colazione abbondante e varia. Sarà di nuovo la nostra scelta se dovessimo trovarci ancora a soggiornare da quelle parti.

A great hotel with great staff. We stayed for 2 nights, the Wi-Fi was excellent, we had a great check in. Breakfast was top notch. Pool was clean and when we stayed no one else was around. You had hammocks and plenty of sun beds. Good restaurants close by, and the area felt very safe. The front desk booked our taxi back to the airport for a great price, was cheaper than uber and the vehicle was in great condition. If you're going to use a hotel in San Salvador I would recommend this without hesitation.

Bring your own pillow bc these ones are quite lumpy Everything else was great

Camere pulite e bagno bellissimo Anche se per pochissimo mi sobo trovata benissimo. Sicuramente ci ritornerò

Stunning location, excellent facilities and a beautiful view to wake up to overlooking the river. I would stay here again in a heartbeat.

The rooms were nice, and clean. Would have liked to have microwaves in the rooms. Especially considering I had to order out. I wouldn’t recommend if you’re vegan or plant based.(Bistro) Breakfast ends at 930 am, each meal comes with meat. There wasn’t a non meat substitute and the price didn’t reflect. As far as the Prime Steakhouse, there wasn’t a vegan or plant based option neither. I entered the restaurant and wasn’t greeted, stood there and left. I had to DoorDash food, and leave to get food. Very disappointed with because most places have a plant based option.

酒店回复：Hi TiSean,Thank you for sharing your feedback with us. We're glad to hear you found the rooms nice and clean. We understand your concerns regarding the lack of plant-based options and microwaves, and we appreciate your input as we strive to enhance our guest experience. Your comments about the dining experience are valuable, and we will share them with our team for improvement. We hope to have the opportunity to better serve you in the future.- The Staff at Hotel Indigo Cleveland-Beachwood

O Hotel em si situa-se em Odivelas, uma zona muito tranquila. A chegada das andorinhas espalha um encanto próprio aos lugarejos com os seus chilreares... Mas antes de entregar um quarto aos hóspedes, já que o check-in é só às 15h, podiam limpar a varanda, Que neste caso n?o era possível nem pisar. Até as cadeiras e a mesa, estavam incapazes de ser usadas. Na piscina, as crian?as aos gritos e eventos, perturbam o relaxamento que seria aconselhável.

Checked in. 1. TV didn’t work, not a big deal, they came and repaired it. 2 Bed had no top sheet! Slept with nothing, too hot to sleep with a blanket, see next… 3. Air conditioning did not work, it was 10 PM when we returned and realized it was now 78 in the room, stuck it out for the night, they moved us to another room across the hall. They did offer a coupon for a free night for a future stay, I declined, stating I wouldn’t be returning to that hotel! 4. Next day, when showering, discovered the shower had pressure comparable to a slow drip! 5. Later that day, the toilet seat lid fell off in my hand while raising it. 6. We had two rooms, the second for our son, he had been one issue, underwear were left behind from the previous guest. Went to the front desk, we asked for a late checkout, was given poor attitude and then told $109.00 per room! The property was nice, otherwise. Ate breakfast in the hotel. The property was nice but not enough to ever validate such a negative experience!

酒店回复：Hi Paul,Thank you for sharing your detailed feedback. We're sorry to hear about the multiple issues you encountered during your stay, from the room amenities to the service at the front desk. We strive to provide a comfortable and pleasant experience for all our guests, and it's clear we fell short in your case. Your comments are invaluable in helping us improve, and we will address these concerns with our team. We hope you might reconsider and give us another chance in the future.- The Staff at Kimpton The Forum Hotel

We booked and stayed the night in the (Executive Suite), a

酒店回复：thank-you for your review