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One of those places that instantly makes you feel comfortable and at home. The hotel has a beautiful atmosphere, everything was well organized, spotless, and created such a relaxing feeling during our stay. The room was wonderful and every detail showed care and attention. A special mention to Maria at the reception, who was incredibly sweet, welcoming and helpful. Her positive attitude and warm personality truly made our experience even more memorable. We left with beautiful memories and would absolutely choose this place again. Highly recommended! ?
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Staff went beyond , our taxi cancelled so they dropped us into Kinsale .
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I recently had my daughter’s communion in the Hillgrove Hotel . It was a great day the food was fantastic and the kids entertainment that was supplied on the day was brilliant.
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Guest
西别尔旅馆
时间:2026/05/01
Great
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Wonderful stay with such friendly staff. Breakfast and supper were delicious. Great location.
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Clean sheets, all you need for a couple of days, it’s ok. The area is good.
酒店回复:Hi Adriana, thanks for sharing your thoughts. I am glad you liked the cleaning services and the location. We are sorry our amenities did not meet your expectations. If you have specifics on what could have made your stay even better, we would love to hear them. We hope to welcome you back soon. Marcia Braghiroli, Customer Service Manager
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Beautiful property. Restaurant choices incredible. The staff all seemed to go above and beyond with in person and digital messages asking if we needed anything. Was EXTREMELY impressed.
酒店回复:Thank you for being our guest!
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Très grande chambre
Super petit déjeuner
Au calme dans la forêt et proche des restaurants
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The room was clean and nice enough, but the view of the lake was obstructed by an adjacent building. The gardens were not very impressive and the pool and hot tub were not good. The exercise equipment and "arcade" were basically a few pieces in an outdoor storage area. The staff and owners were very nice and helpful. You can take a ferry from Stresa to Islo Bella, which is very nice, but parking is difficult and it is very crowded.
酒店回复:Dear Guest,Thank you for sharing your experience, and we're delighted you appreciated the courtesy of our staff and the cleanliness of your room.The room you booked was our "Basic Partial Lake View," the only room with a partial lake view. It's smaller and offers a more affordable rate. Expectations for the view, combined with your tiredness from the trip, likely influenced your experience.Our hotel also offers several rooms and suites with full lake views, designed to ensure an even more exclusive and relaxing experience.We hope to welcome you again in the future and provide you with a stay that fully meets your expectations.Best regards
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Exceptional!!! The staff were wonderful, no detail was missed. Our ranger Kyle went above and beyond to show us the treasures of the bush. The food was glorious.
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