Excelente servicio, nos ayudaron a encontrar documentos perdidos. Muy amables, buena ubicación e impecables instalaciones.

Great hotel and good location. Very convenient to around from there with the bike. Awesome bakery right across. Really liked our stay.

酒店回复：Hello,Thank you so much for your lovely feedback !We’re really happy to hear you enjoyed your stay, especially the convenient location and getting around by bike. It’s great that you also discovered the bakery just across the street, a little local bonus we love too.We hope to welcome you again very soon for another great stay!The TRIBE Paris Pantin team

Clean rooms, friendly staff and great location

Eva is an amazing host. Gourmet breakfasts. Lovely property. We stayed in the basement suite which had a bar, living room, separate bedroom and refrigerator. Not a lot of space in the bathroom for countertop toiletries but a nice 3 mirror med cabinet for storage. Wonderful shower… everything was updated and clean. Bed comfortable.

房间非常棒，很舒服，离地铁站也很近

酒店回复：Thank you very much for your kind feedback! We’re delighted to hear you enjoyed the comfort of the room and the convenient location near the metro. It was a pleasure hosting you, and we hope to welcome you again soon at HIGHSTAY.

Todo estaba bien hasta que me llegó el cobro del minibar donde me cobran cosas que nunca vimos en la habitación pero igual me las cobraron ósea un robo con clase.

1728 stone inn. Beautifully maintained. Excellent food and local wine menu. Very informed and courteous staff. Our second overnight stay and our fourth visit. Always memorable!

Location was perfect, hotel was clean and modern and the staff was very friendly and accommodating.

酒店回复：Thank you very much for your kind review Lori.We are delighted to hear that you enjoyed our location, as well as the cleanliness and modern style of the hotel. It is especially rewarding to know that our team made you feel welcome and well taken care of.We look forward to welcoming you again soon at the Bizipoz Hotel!Kind regards,Bizipoz hotel team

We stayed 2 separate nights, a Sunday and a Wednesday. On Sunday, the staff was very friendly and helpful. Checking out on Monday morning was different. I asked to speak to a manager and was told no one was available. On Sunday, 1 restaurant was closed. On Wednesday, 3 restaurants were "temporarily" closed and 1 was closed for a special event. Our choices were then Claim Jumper, Saltgrass or Cadillac. None of which we were thrilled about. Having been in the pool service industry for 25 years, I could tell the pool chemistry was off just by the quality of the water view. I understand such large volume is hard to maintain, but for the price of the room, I would expect better. I did not use the pool for that reason.

老牌酒店，服务还行，房间老旧了，而且格局不够开阔，房间偏小， 衞生：需要加强，早餐味道不错，客房服务不错，前台服务差强人意！

酒店回复：尊敬的宾客，您好！非常感谢您抽出宝贵时间分享此次入住体验。对于您提到的前台服务体验不佳、房间设施老旧、衞生细节待加强的问题，我们深感抱歉。我们已第一时间将您的反馈同步至前厅部、客房部及质检小组，将立即开展专项覆盘与整改：针对前台服务开展服务礼仪与沟通技巧强化培训；针对客房设施老化问题，我们已纳入升级改造计划，同时将加强衞生巡检力度，确保细节品质。您对早餐口味与客房服务的认可，是我们前进的动力。翠湖宾馆作为拥有70年历史的本土老牌酒店，我们始终珍视每一位宾客的意见，也正以更严苛的标准打磨服务与硬件。期待未来能有机会再次为您服务，以全新的面貌弥补此次遗憾。