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While i couldn’t stay all night - the staff were so polite and helpful, the bedroom was beautiful and the food couldn’t be better. I highly recommend the restaurant and booking the dinner bed and breakfast in the suite! I will 100% be staying again!
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Comfortable stay. Air conditioning needs to be quieter and a summer quilt would be better. Also the quilt/cover is too small for 2 people, a bigger size is needed.
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Outstanding. Every single staff member make this island what it is. This is our second visit and will not be our last. Thank you.
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Very very lovely stay. Compound was amazing. Staff were friendly and great value for money
酒店回复:Dear Guest,Thank you for sharing your wonderful review and for your perfect ratings across all aspects of your stay.We are truly delighted to know that you had such a lovely experience with us and enjoyed the overall atmosphere of the property. It is especially rewarding to hear that you appreciated the surroundings and felt warmly welcomed by our team.Your kind words about the value and experience mean a great deal to all of us and encourage us to continue creating memorable stays for our guests.We look forward to welcoming you back to Dialoog Banyuwangi for another memorable stay by the ocean.Best regardsSenaGeneral Manager
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So clean I can most definitely say I was happy! Ac worked amazing lol the staff were also nice.
I’ll be back for future stays
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It was clean and had a great classic look. We enjoyed exploring all of the rooms available.
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Close to downtown, easy bus transportation to city centre, safe and secure parking. There was a moldy smell in the building, rooms very small. They claim it is 5 stars, it is not!
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There was a grocery store beside the hotel and a pizzeria nearby. The breakfast was good and it was very handy having a restaurant right in the hotel.
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I didn’t get the room I booked for and the room had bed bugs never again
酒店回复:Thank you for sharing your feedback. We regret that your stay did not meet your expectations.After reviewing the reservation details, we confirmed that the booking made through the third-party platform reflected the studio room category that was selected at the time of purchase. While we understand there was disappointment regarding the accommodations reserved, our team worked to explain the booking details and assist in any way possible within the limitations of the third-party reservation.We also take all cleanliness concerns extremely seriously. Following the comments raised during the stay, the room was professionally inspected by Ecolab, and no evidence of bed bugs or related concerns was identified.Our associates remained committed throughout the interaction to providing professional, respectful service, and we stand behind the cleanliness standards and guest experience we strive to deliver each day. We appreciate all guest feedback, as it allows us to continue improving and maintaining the high standards our travelers expect.
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地段好,紧临西贡河,有很大的河边公园,适合体育锻练,有商业区,但衞生条件一般,装修还行,设施比较新。
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