Staff was great; kind and very helpful. They offered a free buffet breakfast which was ample and good. The room, although a bit dated, was clean, comfortable and in working order. The location is on the Loire du Velo bike trail, near vineyards and wineries and less than 10 minutes from Chinon city center. Realize that this is an old manor so enjoy the charm and ambiance.

Clean and modern room. Nice breakfast.

Excellent Sunday lunch. Great service. Beautiful location.

这次入住体验超出预期！环境衞生做得很到位，房间无异味，采光通风都很好。工作人员态度亲切，响应需求及时。周边配套齐全，安静不吵闹，性价比很高，下次出行还会选择这里。

酒店回复：哇哦！收到您的好评，朵儿彷佛都 “开心” 得要冒泡泡啦！我们一直努力把酒店的每个角落都布置得可可爱爱，让您住得舒心又快乐。不管是柔软的床铺，还是一尘不染的房间，都是我们满满的心意。下次再来，一定要好好解锁更多隐藏的美好，我们在这里等着您哟 ！

à l’arrivée on remarque que le toit est pas entretenu, la réception est belle, le service bagage et accompagnement en chambre inexistant. Belle vue sur le fleuve à conseiller. Chambre sans climatisation et salle de bain d’un niveau deux étoiles. Les serviettes sont petites et de mauvaises qualité, la literie est bonne. Le restaurant le soir est très bon, surprenant mais pas du niveau une étoile. Les tables extérieures en fer, sans nappe. Personnel sympa mais allergique et qui reniflait en amenant les plats.

Verkehrsgünstige Lage, Google maps zeigt nicht die richtige Zufahrt an, die Matratzen und Kissen sind etwas hart, Insgesamt scheint das Haus etwas in die Jahre gekommen zu sein, 4 Sterne sind vielleicht nicht mehr ganz so aktuell, Abendessen war ausgezeichnet- lokal und frisch, Frühstück war reichhaltig und sehr gut- für jeden was dabei und alles frisch.

酒店环境非常好，房间乾净整洁，停车方便，入住很快前台小禕服务热情，旁边就是商圈

酒店回复：尊敬的宾客，您好！感谢您选择全季并给出五星好评??。很高兴我们的乾净环境、贴心服务能让您住得舒心。全季始终以“乾净、自在、温度”为标准，为每一位旅人打造温馨的东方雅致空间。期待您再次归来，祝您生活愉快，万事顺遂！

房间乾净整洁，服务很好

酒店回复：感谢您的真实好评！能为您带来舒适的入住体验是我们最大的荣幸，我们会继续打磨细节、提升服务，随时欢迎您回家～

房间非常乾净、待客热情服务周到、下次继续光顾本店。

酒店回复：【智能马桶舒适升级】【金可儿品质床垫】????尊敬的客人您好！很高兴您能喜欢我们酒店的江景与服务。酒店位于武汉沿江一号 C 座，地铁 2/6 号线江汉路站步行可达，轻松通达武汉三镇。客房直麪长江，江涛粼粼的美景伴您入眠，酒店配备智能服务机器人与 24 小时管家服务，高效便捷又贴心。24 小时免费停车区解决您的出行顾虑，我们期待能再次为您提供优质服务，祝您旅途愉快！????

My family has out annual vacation trip planned in Melbourne. Today was just our second day and we checked into Crowne Plaza Geelong, IHG - thinking that it is a brand new hotel that we will like to check it up. To our surprises, our check in experience was not only disappointing but frustrating. Totally meeting a very "untrained, no empathy, non-service oriented" front desk staff that really blow our check in experience despite being a IHG Diamond Elite member for a long time. I am not kidding, I think IHG ought to tidy this up totally...say one thing but practise another ! First blow that we met was our search for a hotel car park.......It was totally surprise to us that the hotel was open since Jan 2026 but as of now, May 2026, car park facility is NOT ready...This was a big blow to us.....caught us my surprise as we struggle to find a way to park our car. My elder daughter tried very hard assisting me in checking with this front desk staff, Ms Maddy (Chinese lady)......but it was totally disappointing as her final advice is "I DON't KNOW"....look it up" ! Imagine at late in the evening, travelling with 2 kids, we were face with such a challenge at the Crowne Plaza - unbelievable . Our second blow was coming to arranging for the breakfast for our 2 days stay. We do understand that being the Diamond member, we are only entitled to 2 breakfasts vs having 4 of us...but simply requested for a "combined" breakfast - 2 per day combining to 4 for the first day - and we will do away with the last day breakfast. Her answer was NO NO NO.......claiming that it do not worked that way. I know there may be a system constraint involve but again, I am not begging and asking for "more".....I am only trying to enjoy our breakfast as a family vs sending my daughters out on the street looking for breakfast for the 2 days.....this is NOT HOSPITALITY if that is what IHG is not allowing as claimed by Ms Maddy ! She may be doing her job, following directly from SOP but to us, this is TERRIBLE HOSPITALITY, POOR SERVICES and best of all NO EMPATHY share for such case....As usual, I have started getting frustrated and demand I see her manager....I felt this is NOT the way to handle such request - she should have simply says - "let me check with my Manager, hold on ????" ! But it was NOT that way for us till I have to demand to see her manager ! This is to me, NOT ACCEPTABLE in today hospitality field.....I think she is NOT FIT to be in that position and she need MORE TRAINING ! but ok, if this is IHG or Crowne Plaza way dealing with customer in such a way........frontline staff having the right to make such "decision" in their hand with no empathy or any hospitality services excellent in mind, then, I rest my end... KEY TAKE AWAY is if that is the way IHG is being managed, my advice to all will be it is NOT WORTH STAYING with such hotel chain ! Otherwise, Ms Maddy need retraining ! She cannot be handling the front desk with such attitude or poor services. Perio