Our stay at Fairmont mount Kenya was truly exceptional, beautiful rooms, Special thank you to Agnes at the front desk for her warm welcome, At the Zebra Bar and restaurant, Caren stood out with her attentiveness to detail and outstanding service. She was incredibly professional and went above and beyond to ensure we had a memorable experience. Her recommendation to try the outdoor experience was excellent, but we couldn't try one this time, the way she described it made us feel like we absolutely had to come back for more experiences at the hotel.

酒店回复：Dear Christine G, Thank you sincerely for taking the time to share your wonderful feedback following your recent stay at Fairmont Mount Kenya Safari Club. We are truly delighted to know that you had an enjoyable experience with us and that our hospitality contributed to a memorable stay. Your kind recognition of Agnes and Caren is especially appreciated and we will be sure to share your thoughtful compliments with them and the entire team. Such feedback is incredibly rewarding and continues to inspire us to deliver exceptional experiences to our guests. Should you have a moment, we would be most grateful if you could also share your experience on Google, as your recommendation greatly helps other travelers discover Fairmont Mount Kenya Safari Club and the unique experiences we offer. It was a true pleasure hosting you and we look forward to welcoming you back again soon for another exceptional stay. Warm regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club.