We emailed and asked if possible could we have a quiet room in adult section. Which we were given , we didn’t hear anything for the 11nights . We arrived late and were given welcome drinks and are phones set up with WiFi and told all the information needed. We only had a quick tour of hotel as it was so late . We asked for a kettle and more coat hangers which were delivered within 10min. Having stayed at residence and signa we enjoyed this hotel more . The staff were exceptional all over the hotel. We eat lunch at tiny bites which we really enjoyed especially the Korean chicken . We also used one of our al a carte allowances there and it was one of the best meals we had. The goat 24/7 was ideal especially when we first arrived also when we had a 6pm pickup. We didn’t pay for late check out we used the spa , which really wasn’t an issue . The only negative we found was in the buffet , the food wasn’t always as hot as we liked . Also a few staff looked the other way when they saw u were looking for a table . Some tables wasn’t cleaned and a lot of dirty plates left on them . Also ordering drinks could be an issue . We enjoyed it so much we are hoping to return in October.

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