We made our reservation paid the bill we got to the hotel they told us you have to pay $29 a night to park your car in the hotel parking lot. WE WERE NEVER INFORMED OF THIS!! I have my reservation to prove it!!!

酒店回复：Thank you for your feedback. We sincerely apologize for the frustration and disappointment you experienced regarding the parking fee. While parking information and applicable charges are listed on the booking page, we understand it may not have been as clear or noticeable as it should have been during the reservation process.We appreciate you bringing this to our attention, as guest feedback helps us improve the clarity of our communication and overall guest experience. We regret that this unexpected charge impacted your stay and hope we’ll have the opportunity to welcome you again for a more seamless visit in the future.