We had a week at Crystal Cove at the beginning of May. We had read some poor reviews before we left, people complaining about the poor quality of the food / service and were a bit worried. We didn't have to be. The staff were friendly and welcoming from the minute we arrived and throughout the holiday. The hotel and rooms were great, even when our shower wasn't working properly, it was fixed within hours of it being reported, Friendly restaurant and bar staff and all through the resort. Yes, the food isn't Michelin star level, but we weren't staying at a Michelin starred hotel! There was a good variety of well cooked, tasty food. The counters weren't always brimming with food, but there was enough option and volume for the number of guest, limiting waste! The A la Carte menu evenings were great.

酒店回复：