Despite being in low season the Bar persons, where just not paying attention resulting in the service was not conducted, or you had to ask several times. Not because they looked busy, more because they preferred to talk with each other. Beside that the stay was fine

酒店回复：Dear Frank,Thank you for taking the time to share your feedback.We are glad to hear that you enjoyed your overall stay with us, but we are truly sorry that the service at the bar did not meet your expectations. This is not the level of attention and professionalism we aim to provide, and we will certainly address your comments with our team to ensure better focus and guest service in the future.We appreciate your honesty, as it helps us improve, and we hope to have the opportunity to welcome you back for a much better experience.Kind regards,