Buffet was always cold and I made sure I was first in , Staff great all staff ! 2 massages great , always cold food !

酒店回复：Dear Guest,Thank you for sharing your experience with us.We are sorry the dining experience did not meet your expectations during your visit.We are delighted that you appreciated the dedication of our team members throughout your stay. It is wonderful that you enjoyed the spa treatments, and we are pleased that the cleanliness standards met your expectations.We look forward to welcoming you back again for an improved experience. Kind regards,Customer CareOccidental At Xcaret Destination